02 nov Medical Affairs Competency Matrix

The Medical Affairs Competency Matrix describes all Medical Affairs responsibilities, including 3 different levels of proficiency AND the competencies required to be successful in those tasks. It is a very useful and complete document that provides an overview of all Medical Affairs tasks and responsibilities, and that can be used in many different ways.

DISCLAIMER: As there are differences in compliance regulations between countries and companies, it is possible the content of this matrix is not fully applicable to your situation. Please always ensure full compliance with your local, global and company’s rules and regulations when undertaking activities.

So how can you use the matrix?

Some examples are:

Job descriptions: identify the main tasks and the corresponding level of proficiency and customize the text and wording to suit your company’s vocabulary.

Distribution of responsibilities between MSL-MA: the tasks described are all the things that need to be done by the Medical Affairs Department. You will need to distribute the tasks between your MSLs, Medical Advisors and Medical Managers, in order to be successful as a department. This document can facilitate this discussion and may uncover gaps you have in your team’s resources and capabilities

Build a development plan for your team: use the document to describe the levels of proficiency you expect from each of the roles in your team. At the same time, have your team map out their own proficiency levels. Use the outcomes to do a GAP analysis and determine where extra development is needed.

Build a development plan for yourself: look at the proficiency levels that are expected from each of the roles in your team and use this to determine what development is needed for you to be successful at your current position, but also what you need to learn or what experience you need to gain, in order to be ready for your next step.

***The document was built in collaboration with over 25 MSLs, MAs and Medical Directors from different companies in the Netherlands, as a project for the Dutch Association of Pharmaceutical Medicine (NVFG).

The process was designed and led by Maaike Addicks and Corrie Kroeze.

DOWNLOAD THE DOCUMENT BY CLICKING HERE

Do you want to discuss how to use this matrix to professionalize your team, or do you want to build your own matrix for your company?

I can help. Feel free to reach out to me.